A remote call center works similarly as a conventional call center, only that it is located outside the boundaries of the industry it is serving. Therefore, it is very important for a remote call center to be synchronized with its parent business in terms of objectives, visions, and vested knowledge. It is done by having [...]

Conducting a feasibility study before you set up a business is essential to determine the profitability of the venture. One crucial part of a feasibility study is the market segmentation chapter of the report. Market segmentation indicates the division of the whole market chunk into different criteria such as gender, age, preferences and financial status. [...]

Franchising is a form of business where an entrepreneur purchases the right to use the concepts and ideas of another business which sometimes even include the use of the business name. It is often thought that franchising is the easiest way to create a business yet sometimes there are many challenges that come along with [...]

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