Companies whose central function is to serve as third party business outsource usually have full interaction with customers regarding the requirements that they need to satisfy. Usually, it is the customer who has the largest influence in the decision-making in the whole implementation process. This kind of business works with the requirements of the customer in mind which is largely different compared to manufacturing companies which functions by continuously producing their established products to be bought by end consumers. Third party business outsource companies perform business analysis requirements and agile requirements gathering to be able to answer the requirements of their customers.

Initially, agile requirements gathering is done to get the demands of the customer which the third party business outsource will suffice. As much as possible, all of these requirements should be satisfied by the business outsourcing company to declare that the project has been completed. In rare instances, some requirements may go unsatisfied with the declaration as limitations of the business outsourcing company.

During business requirements analysis, strategies are formulated on how to answer to the demands of the customer. Filtering the essence of the requirements and grouping them into chunks may be done in this process. Full comprehension of all the specifications should be achieved here to avoid misunderstanding during the actual implementation process. By doing this, the third party business outsource is able to work efficiently and obtain the trust and loyalty of the customer. Then, the customer will continuously get their service whenever it is required which means profits for the business outsourcing company.